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The Wow Factor Training Workshop will Enable your Frontline Employees to Deliver Service Which Wows your Customers.

The Wow Factor Workshop

Creating a Customer-Focused mind-set and delivering a level of service which consistently “wows” your customers will create differentiation in today’s highly competitive market.


This kind of differentiation will lead to greater customer loyalty and a “fan base” of customers who will brag about how good you are to deal with.


That’s got to be good for your business!

Upon completion of this workshop,

participants will:

01Learning Objectives...Go to Top of page


As part of this program, participants complete a Personal Action Plan for how they will take what they learn and apply it on-the-job.


Participants will receive a three ring binder containing all of the of reference information presented in the workshop together with learning activities, exercises and job aides.

02 Workshop Topics include:

Be sure to ask us about:


Train-the-Trainer Certification


Program customization


Call us at 1-519-284-8080  or


For more information or to request  course description, click here.

This 1-day, on-site program is designed specifically for experienced service providers.


it can be customized to reflect your specific requirements. The recommended class size is 12 to 14 participants.


To obtain a copy of this course description, click here.

To obtain a no-obligation fee estimate, call us at 519 284-8080

Train-the-trainer certification is also available.

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